Introduction

At ESENS, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you interact with our website, products, and services.

1. Information We Collect

We may collect the following types of information:

  • Personal Information: Name, email address, phone number, company name, job title, and other contact details.
  • Technical Information: IP address, browser type, operating system, and information about your visit, such as pages viewed and the date and time of your visit.
  • Usage Information: Details about how you use our website and services, including your interactions, preferences, and feedback.

2. How We Use Your Information

We use the information we collect for various purposes, including:

  • Providing Services: To deliver and manage our products and services, process transactions, and provide customer support.
  • Improving Services: To understand how our services are used, identify areas for improvement, and enhance user experience.
  • Communication: To send you updates, newsletters, promotional materials, and other information related to our services.
  • Security: To protect against and prevent fraud, unauthorized activities, and other illegal activities.

3. Sharing Your Information

We do not sell, trade, or otherwise transfer your personal information to outside parties, except in the following circumstances:

  • Service Providers: We may share your information with trusted third-party service providers who assist us in operating our website, conducting our business, or providing services to you, as long as they agree to keep your information confidential.
  • Legal Requirements: We may disclose your information when required by law or in response to legal processes, such as a court order or subpoena.
  • Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred to the acquiring entity.

4. Protecting Your Information

We implement a variety of security measures to maintain the safety of your personal information. These measures include:

  • Encryption: Data encryption to protect sensitive information during transmission.
  • Access Controls: Restricted access to personal information to authorized personnel only.
  • Security Protocols: Regular reviews of our security practices and procedures to enhance data protection.

5. Your Rights

You have the following rights regarding your personal information:

  • Access: You can request access to the personal information we hold about you.
  • Correction: You can request corrections to any inaccurate or incomplete information.
  • Deletion: You can request the deletion of your personal information, subject to certain legal obligations.
  • Objection: You can object to the processing of your personal information under certain circumstances.

To exercise any of these rights, please contact us using the information provided below.

6. Cookies and Tracking Technologies

Our website may use cookies and other tracking technologies to enhance your experience. Cookies are small files that a site or its service provider transfers to your computer's hard drive through your web browser that enables the site or service provider's systems to recognize your browser and capture and remember certain information.

You can choose to disable cookies through your browser settings. However, disabling cookies may affect your ability to use certain features of our website.

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any significant changes by posting the new Privacy Policy on our website and updating the effective date.

8. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

ESENS

Building No -3546 Sulaiman Bin Ghunaim Street, Unit No 3555 - Al Malaz Dist. Riyadh - 12642 - 9578 Kingdom of Saudi Arabia

Email: sales@eagleseyenetworks.com Phone: +966 501137868

Effective Date: 27/07/2024